Terms & Conditions

1. Acceptance of Terms

By accessing or using the Upsilon website and placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Orders

All orders are subject to availability and confirmation by our team. We reserve the right to accept or decline any order at our sole discretion. Prices are displayed in Indonesian Rupiah (IDR) and include any applicable tax unless stated otherwise.

3. Payment

Payment must be completed before your order is processed. We accept payment via bank transfer and other methods communicated during checkout. Once payment is confirmed, your order will be packed and shipped.

4. Shipping & Delivery

We ship nationwide. Delivery times vary by location and courier. Delivery estimates are shared after your order is confirmed and are not guaranteed. Upsilon is not liable for delays caused by the courier or force majeure.

5. Returns & Exchanges

All sales are final unless the item received is damaged, defective, or incorrect. Please contact us within 2 days of receiving your order with photos of the issue to request a return or exchange.

6. User Conduct

You agree not to misuse our website, including any unlawful, fraudulent, or harmful activity. We may suspend or terminate access at our discretion.

7. Limitation of Liability

Upsilon is not liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of the website or purchase of products.

8. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes are effective when posted on this page. Your continued use constitutes acceptance of the revised terms.

9. Contact Us

If you have any questions about these terms, please contact us at upsilon.wear@gmail.com.